Joli77 is fully committed to protecting the privacy and personal data of every member. This policy transparently explains how we collect, use, store and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
All data transmitted between your device and joli77's servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Joli77 has never and will never sell, rent or trade members' personal data to any third party for marketing or any other commercial purpose.
All our data management practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are always respected.
Joli77 members have the full right to access, correct, or request deletion of their personal data at any time through our customer support channels.
Our security systems operate around the clock to detect and prevent any unauthorised access attempts, cyberattacks or potential data breaches.
Joli77 only collects data that is strictly necessary to provide our platform services. We do not collect irrelevant or excessive information from our members.
Key Summary: joli77 values your privacy. We only collect the data we need, never sell it to anyone, and protect it with world-class encryption. By using our platform, you agree to this Privacy Policy.
This Privacy Policy ("Policy") describes the personal information management practices of joli77 ("Platform", "we", "company") in relation to all users and members of the joli77.com platform in Malaysia. This document is prepared in accordance with the requirements of the Personal Data Protection Act 2010 (PDPA) of Malaysia and aims to provide full transparency on how we handle your personal data.
By registering an account, accessing the platform, or using any joli77 service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact our support team to close your account.
This Policy applies to all information collected through the joli77.com website, the joli77 mobile app, and all our official communication channels including email and live chat. It does not apply to third-party websites or services that may be linked to our platform.
Joli77 collects various categories of data depending on the nature of your interactions with our platform. Below is a full overview of the data we collect:
| Data Category | Data Examples | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | KYC verification & AML compliance |
| Contact Data | Email address, phone number, residential address | Account communication & verification |
| Financial Data | Bank account number, deposit & withdrawal records | Transaction processing & fraud prevention |
| Technical Data | IP address, browser type, device information | Account security & fraud detection |
| Usage Data | Game history, wagering habits, session logs | Service improvement & responsible gaming |
| Communication Data | Live chat records, support emails, complaints | Customer support & quality improvement |
Sensitive Data: joli77 does not collect sensitive data such as health information, religious beliefs or political views unless specifically required by applicable law for compliance purposes.
Children's Data: The joli77 platform is restricted to users aged 18 and above. We do not knowingly collect personal data from minors. Should we discover that such data has been collected inadvertently, it will be deleted immediately.
The personal data we collect is used solely for legitimate and transparent purposes. joli77 uses your data for the following purposes:
Marketing Communications: You may opt out of promotional emails at any time by clicking the "unsubscribe" link in the email or by contacting our support team. Unsubscribing from marketing will not affect important account-related communications.
Joli77 does not sell, rent or trade your personal data to any third party. However, in the normal course of operating the platform, we may share data with a limited set of third-party categories as follows:
All third parties we work with are bound by strict confidentiality agreements and are required to protect your data in accordance with the standards set by joli77 and applicable laws.
International Data Transfers: Some of our service providers may operate outside Malaysia. In such cases, we ensure that any such data transfers are safeguarded by adequate contractual protections and comply with the requirements of PDPA 2010.
Protecting members' personal data is the absolute top priority of joli77. We implement multiple layers of technical and organisational security measures to ensure your data is always protected:
While we take all reasonable steps to protect your data, no security system is 100% guaranteed. In the event of a material data breach, joli77 will notify affected members and the relevant authorities within the timeframe required by law.
Joli77 uses cookies and similar tracking technologies to enhance the user experience, analyse website performance and ensure account security. The following are the types of cookies we use:
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect platform functionality. The cookies we use do not store credit card information or passwords in readable form.
As a joli77 member and data subject under PDPA 2010, you have the following rights regarding your personal data:
Requesting a copy of the personal data we hold about you at any time.
Requesting correction of inaccurate or incomplete data in your account.
Requesting deletion of your data, subject to applicable legal retention obligations.
Objecting to the processing of your data for direct marketing purposes at any time.
Receiving your data in a machine-readable format for transfer to another platform.
Requesting restriction of your data processing in certain circumstances permitted by law.
To exercise any of the above rights, please contact our data protection team via email or live chat. We will process your request within 30 business days. Some requests may require identity verification before being processed.
Joli77 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable law. The following are our general data retention guidelines:
Upon expiry of the applicable retention period, your data will be securely deleted or de-identified from all our systems in accordance with our established data deletion procedures.
Joli77 reserves the right to modify this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements or other legitimate reasons. Any material changes will be communicated to members via:
The "Updated" date at the top of this page reflects the date this Privacy Policy was last reviewed. We encourage you to check this page periodically to stay informed about how we protect your information.
Continued use of the joli77 platform after any Privacy Policy changes take effect will be considered your acceptance of the updated terms. If you disagree with any changes, you have the right to close your account before those changes come into effect.
If you have any questions, concerns or requests regarding this Privacy Policy or the management of your personal data by joli77, please contact us through the following channels:
Our data protection team will respond to all enquiries within 3 business days. For requests involving data subject rights, we will provide a full response within 30 business days from the date a complete request is received.
Your trust is our priority. joli77 is committed to being a transparent, trustworthy and responsible platform in every aspect of our operations — including how we manage your personal data. Thank you for trusting joli77 as your preferred gaming platform in Malaysia.